Privacy Policy

EVLINC LLP ("EvLinc", "we") respects your privacy. This policy explains how we handle personal data in line with the Digital Personal Data Protection Act, 2023 and applicable Indian law.

1. Data we collect

• Account details: name, phone number, email.
• Vehicle details: vehicle model and connector type, to show compatible chargers.
• Location: only with your permission, to show nearby chargers and plan trips.
• Session data: charger used, energy delivered, duration and amount paid.
• Payment data: processed by our licensed payment partner. We receive only transaction references, not full card or UPI credentials.
• Reports you submit: charger reliability feedback.

2. How we use it

• To provide charging, payments, receipts and support.
• To share necessary session details with the charger operator and roaming partners to start and bill sessions.
• To improve reliability information and the service.
• To meet legal, tax and regulatory obligations.

We do not sell your personal data.

3. Retention

We keep data only as long as needed for the purposes above or as required by law (for example, tax records).

4. Your rights

You can request access, correction or deletion of your data, or withdraw consent, by emailing info@evlinc.com. You can turn off location access in your device settings at any time.

5. Security

We use encryption in transit, access controls and trusted infrastructure providers to protect your data.

6. Grievance officer

Designated Partner, EVLINC LLP · info@evlinc.com. We acknowledge complaints within 48 hours.